Instrumental Information Utilization Strategy And Performance Of Health Institutions In Rivers State
Briggs Tamunotonye Grace
Department of Office and Information Management, Faculty of Management Sciences, Rivers, State University, Nkpolu-Oroworukwo, PMB 5080, Port Harcourt, Nigeria.
Abstract
This study empirically investigated the impact of instrumental information utilization strategies on the productivity of health sectors in Rivers State, Nigeria. A cross-sectional survey design was employed, targeting employees of 21 hospitals, including both medical and non-medical professionals. From these hospitals, a sample of 210 employees—covering ten categories of staff from each hospital—was randomly selected. Reliability of the research instrument was confirmed using Cronbach’s alpha, indicating that the measures are reliable and reproducible under similar conditions. Descriptive statistics were used to address the research questions, while Spearman’s Rank Order Correlation assessed the relationship between information utilization strategies and productivity. Results revealed a positive and significant relationship between instrumental information utilization strategies and productivity in the health sector. The findings suggest that effective utilization of information as a strategic tool enhances performance, patient satisfaction, and quality service delivery in healthcare facilities. Consequently, it is concluded that adopting instrumental information utilization strategies can significantly improve productivity in the health sector of Rivers State.