Leadership Management Skills And Performance Of Selected Private Hospitals In Enugu Metropolis
Udoh Lydia Uduakobong
Department of Business Administration, Enugu State University of Science and Technology, Esut
Oluka Kingsley Ugochukwu (Ph.D.)
Department of Business Administration, Enugu State University of Science and Technology, Esut
Abstract
This study looked at the effect of leadership management skills on performance of selected private hospitals in Enugu metropolis. The specific objectives were to; examine the extent to which conflict resolution affect employee turnover of selected private hospitals in Enugu metropolis and ascertain the extent to which delegation affect employee productivity of selected private hospitals in Enugu metropolis. The study adopted a survey design. The population of the study was one hundred and ninety-eight (198). The sample size of 198 was adopted due to manageable unite of the population. The study used convenience sampling procedure and structured questionnaire was used to select respondents. Simple regression analysis tool was employed to test two formulated hypotheses. The findings revealed that conflict resolution had a significant positive effect on employee turnover of selected private hospitals in Enugu metropolis (F=1,035, pv=.000<0.05) and delegation channel had a statistically significant positive effect on employee productivity selected private hospitals in Enugu metropolis (F=1,037, pv=.008<0.05). Therefore, based on the findings, researcher also concluded that effective leadership management skills is an important aspect as it usually enables the employees of the organizations to work efficiently and deliver excellent results. The study thus recommends that hospital managers must not relay on their traditional ways of resolving conflict rather they provide modern ways of conflict resolution by initiating conflict resolve panel as a unit of the organization