Strategic Human Resource Management And Its Impact On Institutional Efficiency: A Case Of Pku Muhammadiyah Yogyakarta
Rizky Aditya Nugroho
Doctoral Students, Graduate Program, Sebelas Maret University, Surakarta, Indonesia
Abstract
Background: The globalization of the world economy and the ASEAN Free Trade Area (AFTA) demand that both profit and non-profit organizations, including hospitals, enhance their marketing and resource management strategies to remain competitive. Hospitals must adapt to these changes to survive among emerging competitors, necessitating effective Human Resource Management (HRM) practices that respond to evolving needs.
Methods: This study employed a mixed-methods approach, combining qualitative in-depth interviews and quantitative analysis to assess the current state of HR in hospitals and the requirements for accreditation, particularly for Type B hospitals and the 2012 KARS version.
Results: The research revealed a shortage of human resources in terms of both type and quantity, specifically in Type B hospitals. Regarding the hospital accreditation process, 96% of the required 99 document elements were complete. The assessment of hospital performance at PKU Muhammadiyah Yogyakarta Unit II indicated the need for improvements in responsibility areas such as examination and treatment, training, research, and hospital management. Furthermore, the hospital needs to enhance its capabilities for both treatment and prevention at the referral level, as well as strengthen international cooperation. Training needs were identified as a high priority across all areas, with respondents emphasizing the importance of further development.
Conclusion: There is a significant gap between the current human resource availability and the requirements for hospital accreditation at the Type B level. Additionally, the completeness of documents required for the KARS 2012 accreditation version still needs improvement to meet hospital standards